Privacy Policy

Effective: January 26, 2026

200 Fulton Ave, Hempstead, NY 11550 • (516) 580-8465

Information arrives through contact forms → names, emails, phone numbers, addresses, project descriptions. Technical data logs automatically → IP addresses, browser types, device specs, page views, timestamps. Cookies deploy for functionality → session management, preferences, analytics.

Purpose = service delivery. Forms enable quote requests → staff responds → appointments scheduled → work completed. Analytics identify problems → slow pages fixed → navigation improved → user experience enhanced. Records maintained → customer history preserved → future interactions informed.

Sharing occurs minimally. Hosting provider stores site files. Email platform delivers messages. Payment processor handles transactions. All vendors contractually bound to confidentiality. Legal demands (subpoenas, court orders) trigger required disclosures. Business transfers include customer records. Commercial sales to marketers = prohibited.

Security = layered approach. Encryption protects transmissions. Access controls limit exposure. Regular audits spot vulnerabilities. Staff trained on protocols. Perfect security = impossible. Reasonable security = implemented.

Rights exercise = straightforward. Access requests receive data copies. Correction requests fix inaccuracies. Deletion requests remove records (legal limits apply). Marketing opt-outs process immediately. Response time = 30 days maximum.

Cookies = manageable. Browser settings control acceptance. Blocking possible but may break features. Three types: essential (required), functional (enhanced), analytics (measurement).

Retention = duration depends on category. Active relationships = ongoing storage. Tax records = 7 years minimum. Technical logs = 90-180 days. Marketing lists = until opt-out. Obsolete data = secure deletion.

External links = independent policies. Clicking away from site = entering third-party territory. Their rules apply there, not ours.

Policy updates = occasional. Date changes indicate revisions. Major changes may trigger emails. Continued use = acceptance of new terms.

Legal framework: Services provided “as is” (no warranties). Liability limited to direct damages (indirect excluded). Disputes resolved under New York law in Nassau County courts. Invalid provisions severed (remainder continues).

Questions? Call (516) 580-8465. Visit 200 Fulton Ave, Hempstead. Submit web form. Response timeframe: routine matters (days), complex requests (weeks, 30-day cap).